A Digital Playbook for New York City
NYC’s Digital Playbook consists of principles, strategies and tactics for NYC Agencies and City Hall to employ in improving service delivery. Bureau Blank created the playbook’s site design and contracted Neue Now to develop the website and create a unique Wordpress theme.
Read more about the Mayor’s vision for the Playbook and a more equitable digital experience on Medium.
"The New York City Digital Playbook outlines how we want residents to experience City services and how we will use digital tools to strengthen communities, online and off."
New York City Mayor Bill de Blasio
"We believe that City government should be at New Yorkers’ fingertips and services should be just a swipe or a click away — just like so much of the technology in the rest of our lives."
New York City Mayor Bill de Blasio
